Damaged or Incorrect Items

At ZYNEXIS, we want you to receive the items you ordered in acceptable condition.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

To help us resolve the issue, provide:

  • Your order number.
  • A brief description of the problem.
  • Clear photos of the item and packaging, where applicable.

We will review your request and explain the available resolution, which may include a replacement, return, or refund according to our policies and applicable law.

Contact: [zynexis.co@gmail.com]

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